Privacy Policy
Last updated: June 2026
1FourOne (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use, store and disclose your personal information.
What Information We Collect
We collect personal information you provide directly to us, including your name, email address, phone number, website URL and business details when you complete our contact or intake forms. We also collect non-identifying usage data through analytics tools to understand how visitors interact with our website.
How We Use Your Information
We use your personal information to respond to enquiries, deliver services you have engaged us for, send service-related communications, and improve our offerings. We do not use your information for unsolicited marketing and we do not sell your data to third parties under any circumstances.
Third-Party Services
We use the following third-party services to operate our website and deliver our services:
- Brevo (Sendinblue): email delivery for form confirmations and service communications
- Cloudflare: DNS, content delivery and security
- Wordfence: website security and malware protection
- Google Analytics: anonymous website usage data
Each of these providers operates under their own privacy policies and data processing agreements. We have selected providers that maintain appropriate data protection standards.
Data Storage and Security
Your information is stored on servers located in Sydney, Australia (AWS ap-southeast-2 region). We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction.
Retention
We retain your personal information for as long as necessary to deliver the services you have engaged us for and to meet our legal obligations. Contact enquiry data is retained for a maximum of 24 months unless you request earlier deletion.
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections where that information is inaccurate or incomplete. To make a request, contact us at the address below. We will respond within 30 days.
Complaints
If you believe we have not handled your personal information in accordance with this policy or the Australian Privacy Principles, please contact us in the first instance. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.
Contact
For any privacy-related enquiries, please contact us at [email protected].
This policy may be updated periodically. Material changes will be communicated via our website. Continued use of our services following any update constitutes acceptance of the revised policy.